Regional Manager

CBC HomeCare is looking for a dynamic Regional Manager to join our team with a critical mission.

Mission Statement: The mission of CBC HomeCare is to provide the services necessary for people to be as independent as possible in their own homes and communities, rather than having to live in institutions.

Primary Purpose of Position: The primary purpose of this position is to ensure efficient operations and ensure the provision of high quality Intellectual and Developmental Disability services.

This position requires a high level of experience in management and supervision of employees. Successful execution of this position would require regular face to face supervision of Clinical Supervisors in Western NC.

Work Schedule: The normal work hours for the agency are 8:00 a.m. until 5:00 p.m., with an hour for lunch. This an exempt, professional position, and flexibility will be necessary to complete the duties of the job.

Responsibilities and Duties:

1. Operations: Oversee day to day operations in the assigned area to ensure that all phases of operations are conducted effectively, efficiently, and in a timely manner. Ensure implementation of policies and procedures.
2. Supervision: Provide support and supervision to Qualified Professionals/ Clinical Supervisors in the region.
3. Outreach and Collaboration with Community Partners: Provide leadership and produce results in developing an increased range of services and an increased consumer base. Assure good communication and monitor customer satisfaction with referring and authorizing agencies. This requires developing and maintaining strong relationships from the line level through top management. Serve as primary contact for personnel from LME/MCOs and other agencies in assigned region.
4. Caseload: Based on capacity in each office in this region, this position will be assigned a caseload and provide the direct supervision to paraprofessionals and ensure provision of services for assigned clients.

Minimum Education and Experience: Must meet the requirements for Qualified Professional as defined by the State of North Carolina. Must have clinical and administrative experience with increasingly responsible supervisory and management responsibilities. Masters degree in human services, public health or public administration from an accredited university is strongly preferred.

Dynamics of Work: The work is varied, requiring excellent interpersonal skills, initiative, and judgment and a high degree of professionalism.

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