Executive Director, Operations

Job Description

Executive Director, Operations- Suncoast

Classification:

Full-time, Salaried, Exempt

Overall Description:

Provides strategic and operational leadership to Suncoast Region within the CBC family of providers. Role includes financial planning and managing to budget; team leadership and coordination of program operations; change leadership and organizational development; service line oversight and compliance; creating a family of aligned and engaged team members that support the mission and impact of the total organization.

Reports To:

Regional Vice President

Supervises:

According to unit structure, the ED for Operations supervises all staff and providers within that business unit.

Specific Job Duties:

The Executive Director of Operations is responsible for everything that happens and/or does not happen within the business unit assigned. Specific examples include:

• Ensure efficient and effective day to day operations, including compliance with oversight and regulatory entities;
• Manage organization according to budget -- driving business unit growth opportunities to meet objectives; and using resources wisely and efficiently;
• Develop team and staff alignment and engagement throughout the organization;
• Identify and develop emerging and existing talent within the organization;
• Coordinate supports with internal and external support teams to ensure continuity of operations;
• Grow revenue within the organization by working with referral and payer sources to grow the business;
• Manage change within the organization to ensure we are keeping up with industry trends; internal goals; and external changes as established;
• Develop and mentor staff to create succession opportunities and strengthen leadership and management skill sets;
• Other duties as assigned

Position Requirements:

The Executive Director is a key leadership position and requires experience and training to be effective. Position requirements include:

• 10 years progress leadership experience
• Demonstrated knowledge of service line expertise as it applies to the business unit
• ICF-Group Home experience preferred
• Bachelor's or Master's Degree (preferred) in business, business administration, or related healthcare field; or a combination of commensurate experience and education
• Willingness to travel, overnight if required, on a regular basis
• Excellent written and verbal communication skills
• Comfort with electronic communication and data collection
• High moral character and ethical standards

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