Community Navigator

CBC HomeCare is looking for a dynamic Community Navigator to join their compassionate team with a critical mission.

Primary Purpose of Position: Community Navigation/Guide Services provide support to participants and planning teams that assist participants in developing social networks and connections within local communities. The purpose of this service is to promote self-determination, increase independence and enhance the participant's ability to interact with and contribute to his or her local community. Community Navigation/Guide Services emphasize, promote and coordinate the use of natural and generic supports (unpaid) to address the participant's needs in addition to paid services. These services also support participants, representatives, and Managing Employers who direct their own waiver services by providing direct assistance in their participant direction responsibilities.

Work Schedule: Normal work hours are 8:00 a.m. until 5:00 p.m., Monday through Friday, with an hour for lunch. Hours for this position may vary to meet the needs of the corporation and caseload. This is an non-exempt position.

Responsibilities and Duties:

1. This position will facilitate admission of new services.
2. This position will be responsible for submitting authorizations, ensuring authorization limits are monitored and re-authorizations are submitted to the LME/MCO on time and according to procedures.
3. Ensure service delivery through compliance with expectations. (i.e. one billable contact per month per member)
4. Timely entry of billable service in electronic medical record.
5. Provide components of Community Navigation as detailed in Clinical Coverage Policy 8P to include:
6. Assistance in forming and sustaining a full range of relationships with natural and community supports that allows the participant meaningful community integration and inclusion.
7. Support to develop social networks with community organizations to increase the participant's opportunity to expand valued social relationships and build connections within the participant's local community.
8. Assistance in locating and accessing non-Medicaid community supports and resources that are related to achieving Individual Support Plan (ISP) outcomes: this includes social and educational resources, as well as natural supports.
9. Advocacy and collaborating with other individuals and organizations on behalf of the participant.
10. Supporting the person in preparing, participating in and implementing plans of any type (IEP, ISP, or service plan).
11. Coordinating services with the Agency with Choice if the participant is directing services under the Agency with Choice Model/Individual and Family Directed
12. Providing information on recruiting, hiring, managing, training, evaluating, and changing support staff, if the participant is self-directing services (Agency With Choice and Employer of Record Models
13. Assisting with the development of schedules and outlining staff duties, if the participant is self-directing services considering directing services and supports
14. Assistance in locating options for renting or purchasing a personal residence, assisting with purchasing furnishings for the personal residence.
15. Community Outreach and Education: Provide information about developmental disability services with visits to potential sources for referrals, participation in meetings with groups or on committees that will promote HOMECARE Management Corporation as a quality service provider, and creative efforts that will improve HOMECARE's market share in the region.

Requirements

Candidates must meet the requirements as a Qualified Professional, within the MH/DD/SAS system of care:

(A) An individual who holds a license, provisional license, certificate, registration or permit issued by the governing board regulating a human service profession, except a registered nurse who is licensed to practice in the State of North Carolina by the North Carolina Board of Nursing who also has four years of full-time accumulated experience in MH/DD/SA with the population served; or
(B) A graduate of a college or university with a Masters degree in a human service field and has one year of full-time, post-graduate degree accumulated MH/DD/SA experience with the population served, or a substance abuse professional who has one-year of full-time, post-graduate degree accumulated supervised experience in alcoholism and drug abuse counseling; or
(C) A graduate of a college or university with a bachelor's degree in a human service field and has two years of full-time, post-bachelor's degree accumulated MH/DD/SA experience with the population served, or a substance abuse professional who has two years of full-time, post-bachelor's degree accumulated supervised experience in alcoholism and drug abuse counseling; or
(D) A graduate of a college or university with a bachelor's degree in a field other than human services and has four years of full-time, post-bachelor's degree accumulated MH/DD/SA experience with the population served, or a substance abuse professional who has four years of full-time, post-bachelor's degree accumulated supervised experience in alcoholism and drug abuse counseling.

Skills/Experience:

• Ability to establish and maintain effective collaborative relationships with coworkers, management and outside agencies.

• Ability to express oral and written material in a clear and cogent style.

• Ability to plan and expedite activities in an effective and efficient manner.

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